At Outdoor Awnings Shop, we understand that getting your outdoor equipment promptly and safely is just as important as choosing the right products. Whether you’re preparing for a weekend camping trip or upgrading your caravan setup, our delivery options are designed to meet your needs while maintaining our commitment to quality service.
Our Delivery Promise
We’re fellow outdoor enthusiasts who know that reliable gear makes all the difference. That’s why we:
- Process orders within 1-2 working days
- Partner with trusted global carriers (DHL, FedEx, and EMS)
- Offer transparent tracking for all shipments
- Provide free shipping on orders over £50
Shipping Options
Standard Shipping (£12.95)
Ideal when you need your outdoor essentials quickly:
- Delivered via DHL or FedEx
- Estimated delivery: 10-15 working days after dispatch
- Fully trackable service
- Recommended for time-sensitive orders
Free Shipping (Orders over £50)
Perfect for larger orders when you can wait a little longer:
- Delivered via EMS
- Estimated delivery: 15-25 working days after dispatch
- Basic tracking available
- Great value for bulky items like awnings or camping furniture
Delivery Areas
We proudly ship worldwide to fellow outdoor enthusiasts, with the exception of some Asian countries and remote areas. During checkout, our system will automatically confirm if we can deliver to your location.
Important Notes
- All delivery times are estimates and may vary due to customs processing or seasonal demand
- You’ll receive a shipping confirmation email with tracking details once your order is dispatched
- Please inspect your delivery upon arrival – any damage should be reported within 48 hours
Frequently Asked Questions
Can I change my delivery address after ordering?
If your order hasn’t been dispatched yet, contact us immediately at [email protected]. Once shipped, address changes may not be possible.
Do you offer express delivery?
While we don’t currently offer express services, our standard shipping with DHL/FedEx provides reliable delivery times for most customers’ needs.
What if my delivery is delayed?
Occasionally delays occur, especially during peak seasons. You can track your order using the details we provide. If delays exceed 5 working days beyond the estimate, please contact us.
Our Returns Policy
Not completely satisfied? We offer a 15-day return policy from the date of delivery. Please see our Returns Policy page for full details.
At Outdoor Awnings Shop, we’re committed to getting your outdoor equipment to you safely and efficiently. If you have any questions about delivery, our friendly team is always happy to help at [email protected].
Happy adventuring!
The Outdoor Awnings Shop Team
